Description

New customer expectations necessitate changes in business practices. This virtual workshop is not designed to predict the “new normal” but to help you understand customer expectations, incomes and spending habits during the era of COVID-19. Learn more about changes in consumer behavior for business-to-customer (B2C) businesses, identify consumer behaviors that are likely to stick long term and market resources to help reach and retain customers. This workshop is for existing businesses. This workshop is designed to help existing businesses. Cost: Free | Registration Required